Frequently Asked Questions
Everything you need to know about shopping with KC Turbos
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take up to 14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition, unworn, and with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your clothing materials sustainably sourced?
Yes, KC Turbos is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to ensure high quality with a lower environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
How should I care for my KC Turbos garments?
To maintain the longevity of your apparel, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal label of each garment.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.